General questions

Installation help, questions about a specific device, or general feedback on the site.

workn01003@gmail.com

Report a broken link

Download link not working, or a step that no longer matches what you're seeing on your device.

workn01003@gmail.com

Copyright concerns

For takedown requests, please use our DMCA page instead so it gets routed and handled properly.

Go to DMCA page ›

What to Expect

We're a small team, so replies usually take one to three business days rather than a few hours. Broken link reports tend to get looked at faster since those affect other readers too. If you're writing in about a specific error, it helps a lot to mention your device, the app version if you know it, and roughly what step you were on when things went wrong. We can usually help a lot faster with that context than with just "it doesn't work."

A Few Quick Answers

Q Do you build or maintain the HDO Box app?

No, we write independent guides and information about installing and using it. App bugs or feature requests aren't something we can act on directly, but if we hear the same issue from enough people we'll note it in the relevant guide.

Q Can you help me with a specific error message?

Often, yes. Send us the exact wording of the error along with your device type, and we'll check it against what we've seen before or test it ourselves.

Q I sent an email and haven't heard back, what now?

Check your spam folder first, replies sometimes land there. If it's been over a week, feel free to send a short follow up, sometimes messages genuinely get missed.